Zipline Tours FAQ

What is your COVID-19 policy?

We are following the requirements set by the state of Oklahoma. If you or anyone in your party is experiencing COVID-19 symptoms or is unsure about participating due to COVID-19 concerns, we ask that you do not participate.

How long does it take to complete a tour?

You should plan for about 1.5 hours to 2 hours from the time you check in until completion.

How much does it cost?

$85 per person. $99 per person for night zips.

What should I wear?

Dress appropriately for the weather on the course. All participants are required to wear closed-toed shoes with a heal strap (No high heels). Tennis shoes or hiking boots work well. Wear comfortable clothing but avoid loose clothing (no scarves, swim suits, etc.) and long hair must be secured back. Leave all jewelry and other valuables locked in your vehicle or at home. Rugaru Adventures is not responsible for property lost, damaged or stolen during your tour.

How safe is the zip line tour?

All activities have inherent risks. Our course is designed to mitigate these risks and meets applicable zip-line standards.

Rugaru guides are trained, and certified for your safety and enjoyment. This training consists of multi-day, hands-on instruction including safety and rescue. Prior to certification, guides must pass a written assessment test, an on-course practical assessment and rescue assessment.

Our zip lines and safety equipment are inspected periodically per state and industry standards and zip lines use a state-of-the-art automatic braking system to further ensure the safety of our guest.

Are there any age restrictions?

Children under 18 must have a waiver signed by a parent or guardian.

Are there any weight restrictions?

The required participant weight range to zip line is 70 to 250 pounds and the harness must fit correctly. We discreetly weigh each participant when they arrive to our office for the safety of our guides and guests.

Are there any height restrictions?

Guests must not be taller than 6’6″.

Do I need to sign a waiver?

All guests must sign a waiver. In addition, guests under the age of 18 must have a parent or guardian’s signature on a waiver before zipping.

What if I am scared of heights?

Many get nervous about heights, but our professional, trained guides go with you at all times to make sure of a positive experience. No one is forced to do anything they are uncomfortable doing.

Do you operate in the rain?

We do, but we will close the course in the event of lightning, high winds, thunder storms or other weather related issues that could effect safety. If we know in advance that we will be closed, we will use every effort to notify you directly. If a tour is cancelled due to weather, you can either rebook or we will refund the tour cost. If you get halfway through the course, and we cancel due to weather, you will get a partial refund. If your tour gets cancelled due to weather before you go out, then you will get a full refund.

How much should I tip my guides?

Industry standard on tipping is 20%.

Are reservations required?

This depends on the season. If you arrive without a reservation, we will try to accommodate you, but safety and best practice standards must be maintained.

What is your refund policy?

  • All sales final.
  • If we cancel your tour due to weather or other unforeseeable condition, we will reschedule your tour for another time, or give you a full refund… your choice.
  • If you are late, you will not receive a refund or be able to join your tour. Your tour and guide will leave as scheduled whether you are there or not.
  • If you get halfway through the course, and we cancel due to weather, you will get a partial refund. If your tour gets cancelled due to weather before you go out, then you will get a full refund.

Can I watch the guests zip?

No, we only allow guests that are ziplining on our course.

Have a question we didn’t answer?

If you have any questions that are not answered on this page, visit our contact page to send us a message.

Zipline Participation Guidelines

  1. Guest must be over the age of 18 or have a signed waiver by a parent or guardian.
  2. Guest must be of adequate physical health and can complete all of the activities required on the course.
  3. Guest must not be pregnant, do not have any heart, leg, back problems or other serious illness. Please consult with your doctor prior to reserving your tour if you have medical questions.
  4. Guest must be between 70 to 250 pounds. Everyone is weighed at check-in.
  5. Guest must not be under the influence of alcohol, illegal or legal impairing drugs.
  6. Guest must ensure that all long hair, jewelry, loose clothing is properly secured.
  7. Guest must wear the proper attire when participating in the zip line tour, including wearing closed toe shoes.
  8. Guest will not participate in inverted “zipping”.
  9. Guest will be 100% tied off at all times while on the platform and will not step on said platform until instructed.
  10. Guest will wear all of the required safety equipment at all times during the tour and will not alter the equipment at any time.
  11. Guest will not interfere with or distract the guides at any time during the tour.
  12. Rugaru Adventures has the right to exclude anyone from participating due to medical, behavioral, or any other reason for the health, safety, and enjoyment of our clients and staff.

Swincar FAQ

What is your COVID-19 policy?

We are following the requirements set by the state of Oklahoma. If you or anyone in your party is experiencing COVID-19 symptoms or is unsure about participating due to COVID-19 concerns, we ask that you do not participate.

How long does it take to complete a tour?

Tour takes approximately 1 hour from check in to finish. 

How much does it cost?

$85 for a single seat Swincar, and $125 for a double seater.

What should I wear?

Dress appropriately for the weather on the course. All participants are required to wear closed-toed shoes with a heal strap (No high heels). Tennis shoes or hiking boots work well. Wear comfortable clothing but avoid loose clothing (no scarves, swim suits, etc.) and long hair must be secured back. Leave all jewelry and other valuables locked in your vehicle or at home. Rugaru Adventures is not responsible for property lost, damaged or stolen during your tour.
Note: It can get dusty on the trail, so consider bringing goggles or sunglasses, and a face-covering.

Are there any age restrictions?

Children under 18 must be accompanied by an adult and must have a waiver signed by a parent or guardian.
Minimum age is 4. Child must be able to fit properly in the seat by themselves (no laps or car-seats), must be able to follow the the safety guidelines, and must be able to properly wear Personal Protective Equipment.

Are there any weight restrictions?

Less than 285 pounds for a single car or have a combined weight of 400 pounds for the tandem cars.

Are there any height restrictions?

Guests must not be taller than 6’5″.

Do I need to sign a waiver?

All guests must sign a waiver. In addition, guests under the age of 18 must have a parent or guardian’s signature on a waiver before riding.

Do you operate in the rain?

We do, but we will close the course in the event of lightning, high winds, thunder storms or other weather related issues that could effect safety. If we know in advance that we will be closed, we will use every effort to notify you directly. If a tour is cancelled due to weather, you can either rebook or we will refund the tour cost. If you get halfway through the course, and we cancel due to weather, you will get a partial refund. If your tour gets cancelled due to weather before you go out, then you will get a full refund.

How much should I tip my guides?

Industry standard on tipping is 20%.

Are reservations required?

This depends on the season. If you arrive without a reservation, we will try to accommodate you, but safety and best practice standards must be maintained.

What is your refund policy?

  • All sales final.
  • If we cancel your tour due to weather or other unforeseeable condition, we will reschedule your tour for another time, or give you a full refund… your choice.
  • If you are late, you will not receive a refund or be able to join your tour. Your tour and guide will leave as scheduled whether you are there or not.
  • If you get halfway through the course, and we cancel due to weather, you will get a partial refund. If your tour gets cancelled due to weather before you go out, then you will get a full refund.

How old do you have to be to drive a Swincar?

At least 18 years old with a valid Drivers License

What if I damage the vehicle?

Rugaru Adventures will provide an optional damage waiver at check-in to pay a damage deposit in the event you damage one of our vehicles.  The amount for the coverage is $10 per car.  If you elect to waive the damage deposit, you will be responsible for the repair expenses. Repair costs.

Do I have to have a valid drivers license?

Yes. Proof of valid drivers license is required at check-in.

Have a question we didn’t answer?

If you have any questions that are not answered on this page, visit our contact page to send us a message.

Swincar Participation Guidelines

  1. If I am driving, I am over the age of 18 with a valid driver’s license, or if I am riding, I have a signed waiver by a parent or guardian.
  2. I am of adequate physical health and can complete all of the activities required on the course.
  3. I am not pregnant, do not have any heart, leg, back problems or other serious illness.
  4. I am less than 285 pounds for a single car or have a combined weight of 400 pounds for the tandem cars.
  5. I am 6’5″ tall or less and able to fit safely in the seat with the seatbelt attached. 
  6. I am not under the influence of alcohol, illegal or legal impairing drugs.
  7. I will ensure that all long hair, jewelry, loose clothing is properly secured.
  8. I will wear the proper attire when participating in the SWIN Car tour.
  9. I have a valid drivers license if I am driving the SWIN car and will not let anyone without a license drive.
  10. I will drive responsibly and will follow all rules.
  11. I will stay on the trail and maintain the correct speed.
  12. If I am negligent in driving the vehicle and do damage to said vehicle, I am liable for repair costs.
  13. I will always wear all the required safety equipment during the tour and will not alter the equipment at any time.
  14. I will not interfere with or distract the guides at any time during the tour.
  15. I understand that WGF, LLC DBA Rugaru Adventures has the right to exclude anyone from participating due to medical, safety or other reasons deemed not be conducive to the tour.